Frequently Asked Questions

What is Virtual Mailbox?

How Long Does It Take for the Mailbox to Setup?

How Many Email Recipients Can Be Added for One Organization's Subscription?

What Is the Minimum Time to Process the Mail and Send It Scanned to My Email Address?

What If I Need You to Forward the Mail or Parcel to Me?

Can You Collect Cash for Bank Deposits?

How Will My Mailbox Address Display?

Will You Store My Mails and Parcels Safely?

Can You Ship Me My Postal Mail or Parcel Unopened?

I Want to Pick up the Mail in Person. Can I?

Will You Send Me Check Deposit Scan Slip?

What Is the Procedure to Cancel My Account?

Will I Get a Refund If I Do Not Use My Mailbox?